DNS Servers not pulling via DHCP over VPN

[ConnorMN]

Hi All -
I have a user's system that won't pickup the DNS servers over VPN. In the office-on the LAN it picks up everything fine via DHCP. I have the luxury of having a boradband line in office for testing VPN - I'm getting the same results here as the user was at home. It grabs the ISP's IP/GW/DNS just fine, connects via VPN fine, gets an internal IP address and can ping IP addresses, just not picking up the DNS servers via DHCP. Entering in the DNS servers statically isn't an option.
Nortel Contivity Client 4_15.06
Windows 2000 SP2

Prior to this problem, removed PGP freeware as it was creating a socket create error when Contivity attempted to connect....
Have uninstalled/reinstalled the VPN client
Have Uninstalled/reinstalled TCP/IP
I've tried my ".com" both in and out of the DNS suffix for the connection.
User does have admin rights.
No firewall software running.
Tried entering in the DNS info into the Contivity client DNS options as well, no luck.

Any help would be greatly appreciated!
Thanks!

 

[Enviro]

First of, you should use 4.65, but 4.15 is supposed to work. On the Nortel Contivity client software, in the "Option" tab then click on "Name server option" enter your settings there. It will defenitely fix your problem.

 

[ConnorMN]

Unfortunately I already tried that with no success. The version - 4.65 VS 4.14 isn't my call - only can use what is available to me

Also an additional twist to this problem:
When I get an IP address for the VPN Virtual Adapter, the DNS Server Addresses are showing up in the "name servers" field in the registry right next to the DHCP IP address I just pulled (regardless of them being entered into the VPN client settings), but doing an cmd line ipconfig -> No DNS servers there.

 

[rvollum]

I have this exact same problem, with the suggested "current" version of the software. I, too, have been able to connect, login, ping and access resources by IP address, but no DNS info will "stick" on that network connection. Also, under Options->NameServerOptions, putting the proper info in there does nothing.

My broadband ISP is Comcast, and I do get their DNS info just fine. I also see the attempted VPN domain and DNS IP addresses in the registry, but not in ipconfig /all. My client machine is Windows 2003 server. I have no other VPN client software (other than Microsoft's VPN connection)

Any more thoughts on this?

 

[JohnJohn]

The DNS server addresses need to be added to the Contivity Server under IPSec.

This should fix your problem. Let me know.