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DNIS report in TM 1

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lklampfer

lklampfer

Technical User
Nov 10, 2009
22
US
How do you generate a report in TM that would show how many calls came in on a paticular DNIS # for a Month?
 
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First you need to see if you have the DNIS turned on for the route and then you need to have DCDR=YES. You also have to have FCDR=NEW in the PARM of the CFN. If you don't have these turned on, OTM/TM is unable to do a DNIS report.

Jerry
 
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