DND Status on DSS? 1

[Cached]

System: IP Office 406v1, 3.2(61)
Stations: 4412D+
Reception: 4424D+ w/DSS


Is it possible to diplay the user DND status on a DSS lamp?

Currently, each user is assigned to a button on the DSS, but the lamp is only displayed during an active call.

I'd like the lamp to display (or blink or something) if the user has set DND.

Thanks!

 

[amriddle01]

@kevin and cached, if you read the help files, the DND status should show from level 1.0 up, in 4.2 the following was changed
· For IP Office 4.2+ the following changes have been made to the indication of user status via BLF (busy lamp field) indicators such as a User button:

· The status shown for a logged out user without mobile twinning will depend on whether they have Forward Unconditional enabled. If they have Forward Unconditional enabled the user is shown as idle. If they do not have Forward Unconditional enabled they will show as if on DND.

· The status shown for a logged out user with mobile twinning will be as follows:

· If there are any calls alerting or in progress through the IP Office to the twinned destination, the user status is shown as alerting or in-use as appropriate. This includes the user showing as busy/in-use if they have such a call on hold and they have Busy on Held enabled.

· If the user enables DND through Mobile Call Control or one-X Mobile client, their status will show as DND.

· Calls from the IP Office direct to the user's twinned destination number rather than redirected by twinning will not change the user's status
...however looking just below that it shows the states for 1.0+ see below

So it appears it should be working

ACS - IP Office Implement

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