DND feature On Phones

[zodiacgam]

I read in a doc that a User can use 2 digit codes on his phone to indicate if the user is in a meeting, out of the office etc by using the DND feature in the 5312 /
5324. I can activate DND using the Superkey but don't know to get to the codes to select my reason for the DND. How will be caller get this message , is it displayed in the caller's phone or is it an audible message. Grateful for your guidance

 

[kwbMitel]

I think you are confusing this with Make Busy codes that are used in a call center environment

ACD Make Busy Reason Codes

ACD agents must enter a reason code when they place their telephones into Make Busy state. The code is displayed in the button number field of ACD Real Time Event records. As the agent presses the Make Busy softkey or FAC, the telephone displays "Enter Code". Codes only require one key press and can be any number from "0" (default) to "11" ("*" is output as "10" and "#" is output as "11"). After a code is entered, the telephone returns to an idle display with the addition of "Make Busy". Interpretation of reason codes are managed by individual call centers; call control and the ACD package do not have any means of identifying the meaning of different reason codes.



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