Hi
I have a site which cant pass DTMF tones, here's a bit of background.
I have set up an ars entry with my mobile phone number to get route to a particular route pattern.
In the route pattern I have inserted by mobile phone number followed by comma then the digits 1234567890
When I go into the remote-access annd dial my mobile phone, the DTMF tones aren't presented. But when I answer the call and i press the keypad I can hear the DTMF tones.
The PBX is on dEFINITY 9.5 software.
The strange thing is that another pbx also a definity which is on 9.2 can pass DTMF tones.
On that PBX
The exact same DS1 configuration is being used.
The same route pattern.
Any ideas?
Thanks in advance.
I have a site which cant pass DTMF tones, here's a bit of background.
I have set up an ars entry with my mobile phone number to get route to a particular route pattern.
In the route pattern I have inserted by mobile phone number followed by comma then the digits 1234567890
When I go into the remote-access annd dial my mobile phone, the DTMF tones aren't presented. But when I answer the call and i press the keypad I can hear the DTMF tones.
The PBX is on dEFINITY 9.5 software.
The strange thing is that another pbx also a definity which is on 9.2 can pass DTMF tones.
On that PBX
The exact same DS1 configuration is being used.
The same route pattern.
Any ideas?
Thanks in advance.