StoneColdphoneman
Technical User
I have 5 PRI’s for incoming traffic and here’s the problem:
PRI 1 with primary DCH this PRI is taking calls
PRI 2 with secondary DCH this loop is disabled for testing
PRI 3 this loop is disabled for testing
PRI 4 this loop is disabled for testing
PRI 5 all channels are idle
The first 23 calls are fine on the 1st PRI the problem is when the 24th call is made it does not rollover to the 5th PRI. when I called the CO they told me that they are still seeing PRI 2,3 and 4 as idle and they are still pointing the calls to PRI number 2 and not 5.
When I unplug PRI 2,3 and 4 from the CSU then CO sees the circuits down and routes the traffic to PRI number 5.
Does any one know why would CO still see the circuits as idle and I’m disabled on my end? They have DMS-500 so it’s a Nortel to Nortel connection.
PRI 1 with primary DCH this PRI is taking calls
PRI 2 with secondary DCH this loop is disabled for testing
PRI 3 this loop is disabled for testing
PRI 4 this loop is disabled for testing
PRI 5 all channels are idle
The first 23 calls are fine on the 1st PRI the problem is when the 24th call is made it does not rollover to the 5th PRI. when I called the CO they told me that they are still seeing PRI 2,3 and 4 as idle and they are still pointing the calls to PRI number 2 and not 5.
When I unplug PRI 2,3 and 4 from the CSU then CO sees the circuits down and routes the traffic to PRI number 5.
Does any one know why would CO still see the circuits as idle and I’m disabled on my end? They have DMS-500 so it’s a Nortel to Nortel connection.