DMC 7430 phone charging stand

[DigitelD]

A customer had a 7420 phone that died and we ordered the new 7440 as a replacement. It did not plug into the original charger so we ordered a charger for the 7440. No power supply plugs into the back of it there is only an RJ plug. Could someone please tell me how I am going to power this thing?

Thanks

SHK Certified (School of Hard Knocks)
NCSS

 

[CTCINY]

Order the new Power Supply that goes with it. Its an RJ11 plug that goes back to a regular electric cord.

What doesn't kill you only makes you stronger.

 

[DigitelD]

I wonder why Nortel did not include the power cord and why they changed at all?

SHK Certified (School of Hard Knocks)
NCSS

 

[CTCINY]

Why are they selling BCM 50 and 400 without power cords? It just makes no sense.

What doesn't kill you only makes you stronger.

 

[ChicagoTech5555]

the 3.0 bcm 50's have been comming with the cords lately I have put in 3 this month and they all came with the cords in the box.

I think their origional plan was to sell more of the power supply enclosures. that cabinet that combines 3 power supplies in 1 cabinet and looks just like the bcm 50 main or expansion but only uses 1 power cord.

 

[CTCINY]

Umm OK. I have never even seen or heard of it. I guess your dealer is better than mine because I didn't know any of that and I still forget to order my power cords and get to the job and realize I need one!!!! Grrrr...Frustrating

What doesn't kill you only makes you stronger.

 

[ChicagoTech5555]

that may be one of the perks of getting our parts straight from nortel I don't know but that's what I have seem lately.

next time you order them get some extra ones to keep with you

 

[CTCINY]

We go through a Nortel dealer because they are closer and we can get parts delivered overnight at no charge or pick them up.

I just feel bad for the hard working techs and small companies that cant afford to spend $30k to get certified on all their equipment so they are at the mercy of a vendor.

What doesn't kill you only makes you stronger.

 

[RikRodgers]

I feel your pain. My first frustration was when they started shipping modules without power cords. Then keycodes became a hassle when they went web based. It makes me wonder what's next.