DM Application Integration - Excel

[greenwave2]

We have the application Hummingbird which users within the company store their documents. We have rolled out some brand new computers and only a few people have had an issue with excel freezing up while after trying to save their document into hummingbird. It is an OLE error message that pops up. The message says: Microsoft Office Excel is waiting for another application to complete an OLE action. Any Ideas on how to fix this problem?

 

[AnotherHiggins]

I'm not familiar with Hummingbird, but I've gotten that in the past. In my case, it will come up when, for example, an Excel macro is trying to open an Access database, but the database is already open on someone's computer.

So I'd suggest looking through the Task Manager on the users' computers where you're having the trouble to see if they have an instance of Hummingbird open already.

[tt]_____
[blue]-John[/blue][/tt]
[tab][red]The plural of anecdote is not data[/red]

Help us help you. Please read FAQ 181-2886 before posting.

 

[greenwave2]

This is only a temporary fix. Do you know of a more permanent solution?

 

[AnotherHiggins]

Why temporary? It sounds like they shouldn't leave the Hummingbird application open, but let the save-routine do its thing when it needs to.

If no one else is having a problem, then those others must not leave Hummingbird open - right?

[tt]_____
[blue]-John[/blue][/tt]
[tab][red]The plural of anecdote is not data[/red]

Help us help you. Please read FAQ 181-2886 before posting.

 

[greenwave2]

When users click the save icon the hummingbird window opens for the user to save their document in hummingbird. This is where they store documents. The other users are able to leave hummingbird open and it works fine.

 

[xlhelp]

Not absolutely sure, but I believe OpenText has a solution for it. You will need User ID and password.

https://knowledge.opentext.com/knowledge/llisapi.dll/open/12678460

In Excel , you could set displayalerts to false and and switch screenupdating between false and true



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