Hello,
I'm new to the world of Access Application design and any help will be appreciated.
I need to track the caller' profile (employee number, district number, etc...) whenever I recieve a phone call.
I've created an EmployeeID table that contains all the information to be referrenced. I'm using the DLookup function in an afterUpdate event so that I only have to type the employee number into an unbound TextBox to be able to automatically fill all the other TextBoxes (gives me the correctly spelled names and the phones numbers of the callers, in case I need to call them back or didn't catch their name properly...).
This part works fine. Now I need be able to update the EmployeeID table whenever the records need to be updated (i.e. new phone number)or a new record needs to be added to the table. The employee number field is the primary key to the EmployeeID table.
Once I have this problem solved, I will need to generate a new record in the CallActivity table that will contain the employee number and a time stamp that will give me a "start-Stop" & date kind of information.
All this is done using Access97 running on NT4.0.
Hope I didn't forget anything.....
thanks in avance!
"The truth is out there..."
I'm new to the world of Access Application design and any help will be appreciated.
I need to track the caller' profile (employee number, district number, etc...) whenever I recieve a phone call.
I've created an EmployeeID table that contains all the information to be referrenced. I'm using the DLookup function in an afterUpdate event so that I only have to type the employee number into an unbound TextBox to be able to automatically fill all the other TextBoxes (gives me the correctly spelled names and the phones numbers of the callers, in case I need to call them back or didn't catch their name properly...).
This part works fine. Now I need be able to update the EmployeeID table whenever the records need to be updated (i.e. new phone number)or a new record needs to be added to the table. The employee number field is the primary key to the EmployeeID table.
Once I have this problem solved, I will need to generate a new record in the CallActivity table that will contain the employee number and a time stamp that will give me a "start-Stop" & date kind of information.
All this is done using Access97 running on NT4.0.
Hope I didn't forget anything.....
thanks in avance!
"The truth is out there..."