Divert to VM during Day, Operator at Night

[admiralzino]

All,
i have a grp hunt with 4 members. during the day, calls are to be diverted to voicemail when no members are available, and at night ie close of business 6pm to 7am, all calls to grp hunt are to be diverted to operator.
any ideas on how to implement this?

thx

the admiral

 

[Isinor]

Hi,

You call allow HG Members to use Group Follow Me, in the UK the code is *24* Group Number * Dest #

Digit 6 in SEL of the hunt group controls if HG Members can use this code.

Regards
Isinor

 

[admiralzino]

hello Isinor,
*24* is showing failed even before completing the sequence.

i have set the SEL value of the SEL=1000002.

is there a parnum value i need to change.

any more ideas?

thx in advance.

the Admiral

 

[parnum]

you have to set extension you are doing *24 from as master extension SPEXIIR=x,OPT=M;

best parnum

 

[admiralzino]

thanks. after setting the members as Master, i was able to divert the grp to operator.

i noticed another issue. the grp is busy and does not divert to the voicmail when all the members are busy. any solution to this.

thx

the Admiral