Distribute double when Received PO

[ngtloc01]

Dear All,

We use Mac Progessive 7.6.200 / SQL. As I know each time we received from PO, there are only 01 line Debit and 01 line Credit. But my case, some time I got double distribute.
I have attach file for more details.

Could you help me for analyze this problem? I have little skill on Account only.

Thank you.

 

[dgillz]

This was a known issue which was quickly patched. Why are you using such an ancient version of the software? That is maybe 7 years old, maybe older.

Software Sales, Training, Implementation and Support for Macola, Synergy, and Crystal Reports. Check out our Macola tools:

http://www.gainfocus.biz/exceladdin.html

 

[ngtloc01]

Hi Don, you mean that problem came from application?
Yeah, the version has been used around 7 years ago. I have 7.6.300 before dis-continue payment for maintenance fee. But I have not upgrade cause I worry with new version.
Do you have patch for fix it?

Thank you for your information!

 

[dgillz]

Yes, this is a bug in macola that was patched.

You must be paying annual maintenance to download patches - that's what annual maintenance is for.

I doubt this particular patch is still available for download, but the upgrade to 76300 should fix it. 76300 is not a "new version'. I would go all the way to 76300c if you can.

Software Sales, Training, Implementation and Support for Macola, Synergy, and Crystal Reports. Check out our Macola tools:

http://www.gainfocus.biz/exceladdin.html

 

[ngtloc01]

Dear Don,

Thank you for your information.
Yes, 7.6.300 is not "new version". We has not payment for maintenance long time ago; so with me, that is big amount!

Could you send the sevice patch for fix that error to me? Thanks in advance!

Thanks and regards,
Loc, Nguyen Tien.

 

[dgillz]

no, I cannot send it for 2 reasons:

1) It is no longer available for download as a patch, you would have to upgrade the entire version.

2) I cannot send patches to people who don't pay annual maintenance. This is what annual maintenance is for after all.

Software Sales, Training, Implementation and Support for Macola, Synergy, and Crystal Reports. Check out our Macola tools:

http://www.gainfocus.biz/exceladdin.html

 

[ngtloc01]

Dear Don,

Anyway, thank you for your information and support! I think we need making the budget plan for it.

Thanks and regards,
Loc, Nguyen Tien.