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Distinctive ring to Huntgroups

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DallasTXtech

Technical User
Dec 10, 2015
29
US
Here is what is have going on; its two business entities to one location. I have two phone numbers and one for each entity coming in and separated with the incoming call route to two huntgroup yet they are all routed to the same phones. I was able to tag each number so the phone displays which entity to answer by. But I do not understand why its not ringing differently. I have two rings allocated for each huntgroup in the system tab, I have the incoming call route overriding ring for each huntgroup, and each huntgroup set for its ringtone But its not working. Please help!
 
Those won't work for ring override - you'll have to go to 14xx or 16xx. Consider other ways to alert the users to which company s ringing, with external ringer, group button, making them pay attention to the display, etc.
 
16xx won't work either as this is digital phones only!

BAZINGA!

I'm not insane, my mother had me tested!
 
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