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Display recipient email address AND name in Outlook?

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pkirill

Technical User
Jun 15, 2002
134
US
Is there a way to get Exchange 2K3 to tell Outlook to display the recipent's STMP email address in the To area of the email? Something like this:
Smith, Bob [bobs@domain.com]

We are getting ready to switch the format of our email addresses (firstname.lastname@domain.com) and users have requested this as a way to know which address the sender used.

Any help is always appreciated! Thanks!
 
If you check AD under a users account what does the Display field have?

I think you can specify how things look using adsi edit. Not sure though. What about group policy in exchange?
 
I found this:

This problem encompasses two points. The first consideration is the user account's display name. The display name governs what you see in the Microsoft Management Console (MMC) Active Directory Users and Computers snap-in and how the Global Address List (GAL) appears. By default, the snap-in generates this name as firstname lastname (e.g., Paul Robichaux, Cindy Crawford). The Microsoft article "XADM: How to Change Display Names of Active Directory Users" ( .com/support/kb/articles/q250/4/55 .asp) describes how you can change the way the snap-in generates these names. Changing these names isn't difficult, but it affects only accounts that you create after you make the change, and it doesn't affect email addresses by default.

Changing email addresses is completely separate from—and easier than—changing the display name. You need to modify the default recipient policy or create a new one that specifies the address format you want. (To create a new policy, expand the Recipients node in Exchange System Manager—ESM—then right-click the Recipient Policies item and use the New Recipient Policy context menu command.) Creating or changing recipient policies regenerates the addresses that you specified in the policy; therefore, doing so updates the addresses on all existing objects and on objects created after you make the change. You can also use recipient policies to add secondary addresses to your mail-enabled objects; the Microsoft article "XADM: How to Modify Recipient Settings in Exchange System Manager" ( .com/support/kb/articles/q263/8/45.asp) discusses how this process works. You can also refer to the excellent Microsoft white paper "Exchange 2000 Recipient Management" ( 2000/recipient_mgmt.doc).
 
Changing the addresses I can do without a problem. What we're trying to do is allow users to accept email sent to the "old" address for, say, 30 days after the "new" address goes into effect BUT have a simple way to know which address the email was sent to.

If Bob Smith's old address was bobs@domain.com and his new address is Bob.Smith@domain.com, and Bob receives a message from Janet@vendor.com - Bob needs to know which address Janet sent the email to. If Janet sent it to bobs@domain.com, then Bob needs to call Janet and tell her to change her address book.

Currently, Bob can view this information by opening the email and looking at the internet headers - but then Bob could be considered an above average user.

What I am looking for (I think) is something similar to the ResolveP2 solution provided for 5.5 and 2K. Hopefully this explains it a little better?

True thanks for the fast response and the help!
 
You can do this in AD with the e-mail address tab. Add a new smtp address and not set it as default. Make sure you have the exchange tools installed on the box you want to do this on. i havve many of these on my account (alias) Dan@foo.org (default) list@foo.org dan.v@foo.org ...they will be all deliverded to dan@foo.org. You can tell by looking at the To: Field.
 
How do you get your T0: field in Outlook to display the recipient email address?

Our TO: field displays the resolved Exchange Name, ie. "Smith, Bob" and NOT "Smith, Bob [bobs@domain.com]".
 
I have a question I hope someone can help me with.

We are in the process of setting up Exchange 2003 at my workplace. My workplace consists of 2 companies. Both companies share resources. Every user in each company has 2 email addresses, one for each company. Using ADS, we set up 2 OUs and separated the user accounts according to the primary company of each user. In XCH System manager, we created a recipient policy that assigns the email address of the proper company as the primary based on which OU a user is listed under. The question I have is this: Can you select which email address would be used for sending outgoing mail or are you stuck with the email address specified as the primary? Any help on this issue would be greatly appreciated!

Thanks,


 
it will go out with the default one, the Primary, always.

Please next time make your own thread, this is confusing for others.

Marc
[sub]If 'something' 'somewhere' gives 'some' error, expect random guesses or no replies at all. Please specify details.
Free Tip: The F1 Key does NOT destroy your PC!
How Do You Get Great Answers To my Tek-Tips Questions?
[/sub]
See faq222-2244
 
PKirill,

We're having the same issue here, using Exchange 2003 w/ Office XP. Our company president wants ALL employee e-mails to list both the name and address of the employee. Currently, ours works the same way yours does: alias, no alias, just the user's name appears.

Does anyone know how to change this behavior?

Thanks,

Matt
 
Okay, I have 1/2 the problem solved (thanks to sundance1980.) In AD under a users account can specify what name (name + E-mail address, in our case) recipients see by changing the Display name. Soooo simple.

BUT the 2nd half of the problem is this: just as PKirill said, mail sent to aliases have the primary address listed on the received e-mail, not the alias address. So sorting via received address isn't possible. Does anyone know how to get around that?

Thanks,

Matt
 
I know this thread is old, but I have recently needed to find the solution to this problem and I have found the solution.

In Outlook, you can use a rule that searches for othername@domain.com in the *message headers* & color it red, move it, flag it, etc. I know this works
in OL2000/2002/2003

(of course this won't work for internal mail, but why would one care about that?)

Special thanks to Lanwench [MVP - Exchange]. Solution found
 
Jfoley69,

This may sound dumb, but how do you specify that an incoming e-mail should be marked in a color (say, red or blue?)

Thanks,

Matt
 
You can't, they are Bold.
You can change some behaviour, using Outlook - Tools Organize - Using Colors.

Marc
[sub]If 'something' 'somewhere' gives 'some' error, expect random guesses or no replies at all.
Free Tip: The F1 Key does NOT destroy your PC!
[/sub]
Have a look at the shop @ !
 
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