display on ip phones not working properly

[jertson]

i just upgraded the system from CS1000S rls 4.5 to CS1000E rls 7.50Q everything is working fine, except for name display issue. for ip phone 1120 and 1140 no problem, for ip phone 2002 phase 1 and 2002 phase 2, there was a problem, on some phones name will display, for some it won't display. for ip phone 2007 it's not working at all.

i will attach the firmware of the ip phones..any help please

jertson

 

[telemon]

Have you tried a manual reset of the sets i2002's that is i ran into after an upgrade to 7.5Q have to do this to get the firmware out to the sets for some reason some sets get the firmware and others won't.

 

[thekiddd]

You may also need to force down the new firmware to the phones. Do one the first time to make sure it works. I only had about 20 so I did one at a time and turned 1 into a brick.