Here's the setup: We have an Option 11 (Rel 24, I believe) that is showing CLID (FINALLY!) on user's displays for external calls. We have a satellite office that sends the main reception # as its caller ID (for this example, let's say its sending 888-555-4444). Is there a way on our Option 11 to program it so that it also displays a name -- like "Dodge Building" -- for any calls that come from 8885554444 (similar to the way plain old calls from another DN show up). I want to suggest this to our phone manager, but only if its possible.
Thanks!
Thanks!