hello forum,
I have problem with customer where i have installed IP Office 500 V2 version 9 (9.0.0.829) , with a telephone model Avaya 1416 , with set 3 line appearance .
The customer ask the ability to view the caller's number on the screen ( 2 line appearance ) , when it is already in conversation with another phone call ( 1 line appearance ) , without putting on hold the current call ( 1 line appearance ).
I tried various settings with negative results ,
Is it possible?
Thank You
Max
I have problem with customer where i have installed IP Office 500 V2 version 9 (9.0.0.829) , with a telephone model Avaya 1416 , with set 3 line appearance .
The customer ask the ability to view the caller's number on the screen ( 2 line appearance ) , when it is already in conversation with another phone call ( 1 line appearance ) , without putting on hold the current call ( 1 line appearance ).
I tried various settings with negative results ,
Is it possible?
Thank You
Max