display caller number

[sunrise72]

hello forum,

I have problem with customer where i have installed IP Office 500 V2 version 9 (9.0.0.829) , with a telephone model Avaya 1416 , with set 3 line appearance .


The customer ask the ability to view the caller's number on the screen ( 2 line appearance ) , when it is already in conversation with another phone call ( 1 line appearance ) , without putting on hold the current call ( 1 line appearance ).

I tried various settings with negative results ,

Is it possible?

Thank You

Max

 

[sizbut]

Just use the cursor keys to scroll up or down to see details of different calls and the soft key actions you can perform for the currently displayed call.

Stuck in a never ending cycle of file copying.

 

[Bas1234]

Also you can disable the call timer on the Phone itself which gives you more display info.

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged (Avaya Search tool

http://tinyurl.com/bas1234

)
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[sizbut]

and enable Auto Display Waiting Call.

Stuck in a never ending cycle of file copying.