Display a name based on DNIS

[celledge]

I am sure this has been asked and answered, but I did not find it.

I have an 800 number coming in to my CS1000 on DNIS 6004. I plan to build an ACD for that number and point it to a user's phone. But, I would like for it to display a name associated with the number (in this case WHOLESALE). Is that possible?

 

[bigindian65]

you can name what you need in ld 95

Mato' Was'aka

 

[celledge]

Doh! Why did I over complicate this? Thanks for the refresher..

 

[GHTROUT]

I think the issue will be how the phones CLS is set: If you set CLS CNDA DNDA the user will see "Who was called" when they answer a redirected call. Who was called, is the ACD number.

If you have CLS CNDA DNDD, the user will only see "Who is calling"

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