Disconnecting softphones 2050pc Frequnlty on the LAN

[Ahmed_Yassine]

Hi,
We faced the following issue.:
The softphone (2050 PC) disconnects from the server in certain when the agents will be ideal:
The softphone pass through the firewall there are any ports/configuration to be applied to fix this issue?

FYI: when the softphone is connected to switch who the call server is implemented nothing happened!!

 

[sizbut]

Just to confirm: Are you asking about the INDeX 2050 Softphone application?

Stuck in a never ending cycle of file copying.

 

[Ahmed_Yassine]

Avaya 2050 IP softphone

 

[gwebster]

You are posting to the wrong forum. You want either “Nortel: Business Communication Manager (BCM)” or “Nortel: CS 1000 (Meridian) Systems”.

 

[Ahmed_Yassine]

Nortel: CS 1000 (Meridian) Systems