Disabling Key on 3903

[detota3]

Hello all,

Is it possible to have a dn appear on a key (i.e. key 02)? Long story but it comes down to a caller ID issue; I want the CID to show up on the 3903, but make the customer answer the analog phone beside it.

Thanks,
Nick

 

[biv343]

You'll have better luck in the CS1000 forum.

http://www.tek-tips.com/threadminder.cfm?pid=798

But, to the best of my knowledge, you can't have the button on the set and take away the ability to answer it. If you set the key 2 as SCN it will flash and not ring, which might entice the user to pick up the analog phone. Any particular reason the call can't be answered on the 3903?

 

[vztech]

wrong forum- but yes it is possible
Nortel/AVAYA 3903 ? correct
if so

Ld 20
Req: CHG
Type:3903
TN XX.XX.XX.XX
cust: 0
(easy change ) yes

Item: Key 2 SCR XXXX ( XXXX = analog phone ext. )
hope this helps

It's only dialtone!!!

 

[vztech]

oh ya

If you did not want the digital set to ring

Item: key 2 SCN XXXX

It's only dialtone!!!