DIsable SCN Call Park Functionality 9.0.7

[dpears1]

IPO500v2 9.0.7
SCN Network with 4 other sites.

I upgraded 3 site from 8.0.54 to 9.0.7 over the weekend. 2 of the site where already on 9.0.2.
After the upgrade when the receptionist uses her park button the parked call flashes on the other 4 sites now.
The button programming is using a Call Park with Action Data 1, 2 and 3 on 3 separate buttons. (this is identical on all site receptionist sets. 96xx phones.


Customer does not want this to park on any location other than the originating site.
Is there a workaround to disable this SCN Park feature?

Thanks

 

[tlpeter]

Why not change the park buttons?
Give each site there own range like 101, 201 and 301 etc etc etc


BAZINGA!

I'm not insane, my mother had me tested!

 

[sizbut]

Customer does not want this to park on any location other than the originating site." - until the day that they do when suddenly this will be an urgent requirement. Meanwhile just set different parks IDs for each receptionist.

Stuck in a never ending cycle of file copying.

 

[IPGuru]

Change the park ID's as suggested

Even better change most of the park id's but leave them 1 or 2 "Global" id's so they have the best of both worlds

(& sizbut's urgent scenario has been resolved before it is even happens )_

A Maintenance contract is essential, not a Luxury.
Do things on the cheap & it will cost you dear

 

[dpears1]

Thanks for the suggestions.

What does the system regard as global park slots, 0-9?
Is anything outside that range 101,201, etc considered local?

 

[tlpeter]

Softconsole uses 1 till 16
So i would give every site it's own range like 101-103 and the next site 111-114 etc etc.
You could split them like 101-103 and 201-203 and 301-303 etc


BAZINGA!

I'm not insane, my mother had me tested!

 

[IPGuru]

the system has no concept of global & local for park slots (all are technically global)
All park slots are just assigned references
if you do not program a reference on a button at on site then the users would not have any indication regarding that park slot
it would still be available if the user knew the necessary short code.


A Maintenance contract is essential, not a Luxury.
Do things on the cheap & it will cost you dear