For the curious, we're in the process of migrating users from Modular Messaging to another voicemail platform, and there seems to be a nightly process on Modular Messaging that syncs MWI. We want to leave Modular Messaging in place for a few weeks to allow people to continue to access their old messages, but new messages should be hitting it. So it's just confusing users to have their light lit when they have no new messages.
You can change the COS to no MWI or you can disable the MWI service all together in the VMD. Best way is in COS and then run the update MWI and it should turn off all of the lights.
Unfortunately, there's no documentation on accessing those servers.
I'll disable mwi on all of the Modular Messaging cos's, migrate everyone to the new voicemail system, and update mwi system-wide on the new system. That should work, while still being able to leave the old system in place for a bit to allow folks to retrieve old messages.
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.