Disable DN 1

[sljulian]

I just had a DN disable during the day while in use on an Opt 81c. How could that happen? is it possible to have a dial code to disable a phone and somebody inadvertently dial that code? Any other way it could get disabled?

 

[GHTROUT]

I would just look at the History file.



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[sljulian]

hate to ask, how do I do that:-(

 

[cmawbey]

LD 22
req prt
type ahst
cust x

c/r till it prints...

 

[sljulian]

Here is the last part of the log. It is several pages of the same. Where can I find the meaning of these errors?



% VAS008 ADMIN VSID 0 CUST -- TIME & DATE 10:30:21 23/04/2012
%
% AUD370 VSID 0 CUST --
%
% AUD662 0 12 1 TN4 0 8 0 04200B05 40CBD200 00000000 00010A00 00000000 00040800
%
% AUD017 00000050 0000FFEE 0000FFFE
%
% VAS008 ADMIN VSID 0 CUST -- TIME & DATE 10:32:04 23/04/2012
%
% AUD370 VSID 0 CUST --
%
% VAS008 ADMIN VSID 0 CUST -- TIME & DATE 10:33:50 23/04/2012
%
% AUD370 VSID 0 CUST --
%
% DCH: 40 MAINT INDICATION TIME: 10:34:04
% COUNTER VALUE
% 16 255
%
%
% BUG195
% BUG195 : 0365992B 00001001 00009118 00005904 00000420 19 0338F91F 0364025F 00000
% 000 0 5446 00000084 00006445 00000000 00000000 00000000 00000000 00006000
% BUG195 + 00B29382 0A59CBF4 00B1CD14 0A59995E 0A5A068E
% BUG195 + 013FE1AA 0142DF09 0142DA3D 0142D997 0142B4B6
% BUG195 + 0142B411 00BADA00 00BAA6DC 00BAA2C6 01B642E6
% BUG195 + 01B5D882 01A8BF55 01105C2D
%
% BUG9160
% BUG9160 : BRD
% 4 89 00000000 00000000
% TN00000420 00005904
% BUG9160 + 00B29382 00AC54F5 00AC3C67 00D325A4 00D317D7
% BUG9160 + 004107FE 003FBD25 0036805D 00364B82 0A59CC7F
% BUG9160 + 00B1CD14 0A59995E 0A5A068E 013FE1AA 0142DF09
% BUG9160 + 0142DA3D 0142D997 0142B4B6 0142B411 00BADA00
% BUG9160 + 00BAA6DC 00BAA2C6 01B642E6 01B5D882 01A8BF55
% BUG9160 + 01105C2D
%
% BUG105
% BUG105 : 89 1
% BUG105 + 00B29382 00B2487C 00B23B0C 0A5ACBDE 012E3F0F
% BUG105 + 0A57420C 0A5A076B 013FE1AA 0142DF09 0142DA3D
% BUG105 + 0142D997 0142B4B6 0142B411 00BADA00 00BAA6DC
% BUG105 + 00BAA2C6 01B642E6 01B5D882 01A8BF55 01105C2D
%
% BUG105
% BUG105 : 89 1
% BUG105 + 00B29382 00B2487C 00B23B0C 0A5ACBDE 012E3F0F
% BUG105 + 0A57420C 0A5A076B 013FE1AA 0142DF09 0142DA3D
% BUG105 + 0142D997 0142B4B6 0142B411 00BADA00 00BAA6DC
% BUG105 + 00BAA2C6 01B642E6 01B5D882 01A8BF55 01105C2D
%
% BUG4005
% BUG4005 : 00005018 0000EFFE 0365992B 00000401 00008000 00000000 00000000 0 0000
% 0000 00000000 00000000 0 5446 00000084 00006445 00000000 00000000 00000000 00000
% 000 00006000
% BUG4005 + 00B29382 00B200A1 00B2007C 00B1F356 012E62A7
% BUG4005 + 0A5982BC 012E4433 0A57420C 0A5A076B 013FE1AA
% BUG4005 + 0142DF09 0142DA3D 0142D997 0142B4B6 0142B411
% BUG4005 + 00BADA00 00BAA6DC 00BAA2C6 01B642E6 01B5D882
% BUG4005 + 01A8BF55 01105C2D

 

[GHTROUT]

All of those are in the Books. Get this set

http://www.ghtrout.com/micromerl/index.html

The specific book is called System Messages

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Nortel Resources at GHTROUT.com World Famous!
--

 

[GHTROUT]

Personally, I would not bother trying to find out why it disabled unless it was happening frequently.

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Nortel Resources at GHTROUT.com World Famous!
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[sljulian]

I like that last one.
Thank you.

 

[DHRoger]

We recently retired an Option61 that randomly did this maybe twice a month, never the same TN. Things that make you go hmmm. Only once did I trace it to a jack under a desk that would be intermittent when user kicked it; that would disu the TN if phone was in use.

 

[trvlr1]

I saw the same thing on a 61. When we upgraded it to rel 3 a few years ago, the issue got better but never quite went away. 2-3 phones a month on an 800 phone system, not enough to beat yourself up about. Other 61's with the same release at the time had no issues.