Disa Card

[Alexaocr]

Hi Guys,

I need some help.

I have a Kx-tde100 with a Disa card, the thing is that when somebody calls, hears the welcome message and dial an extension dont hear external music. What people hears its a ringback tone.

Can I change that?

Thanks

Alexander

 

[94astro]

Yes, change the Sound on Transfer to Same as MOH in Operator/BGM settings.

 

[Otoni]

Have you enabled DISA and DIL it to DISA Floating extension number?

http://www.wanetelecoms.com

 

[Alexaocr]

Yes,

I already has sound on transfer same has music on hold, and still sound ringback tone.

Can somebody make a test?

 

[Otoni]

How have you set program 5.3.1 ?

i.e DISA Intercept

http://www.wanetelecoms.com

 

[obtsystems]

if you transfer a call from one phone to another do you get hold music or ringback tone

 

[Alexaocr]

Thanks for reply Obtsystems,

If the operator or anyone answer a call and transfer it to another extension, the person who call get music of my MP3.

If Disa transfers the call don´t

Any ideas???

 

[inlsp08]

aastra_s atsign yahoo dat com