Directory Services 2

[jswinson]

I desperately need some advice on Avaya IP Office Directory. I need to be able to keep the Avaya directory list up to data and in sync with my customer's "bespoke" database (I am DB developer so I can handle all the export side of things, it is the Avaya Directory Services that are causing me problems). Using simple csv file import is very cumbersome particularly as I can find no way to delete all the entries that have been imported except by deleting them one by one, very tedious when there are a couple of thousand entries. I managed to get the Avaya DS to communicate with AD but because they are using Small Business Server there are problems getting Powershell to work on SBS Active Directory and I have been advised that it is not a good idea to use AD for this purpose (not sure how much of a problem it is SBS does have a reputation for not liking anything to be done other than with its wizards). I then set up a copy of ApacheDS LDAP server but I cannot get IP office to connect to it, the problem seems to be that ApacheDS uses the DN to log on and IP Office needs a username. It would be really helpfull if I could find someone who has experience using a LDAP server other than MS Active Directory to sync with IP Office. I am still baffled as to why Avaya has apparently made this so difficult I would have thought that it was a feature that many customers would have needed.

Any suggestions or advice would be much appreciated

John

 

[Westi]

you can delete ALL directory entries and import them all new from your list instead of going through it one by one.

LDAP servers usually work, in the system programming you have the LDAP username and password to log on.

Joe W.

FHandw, ACSS (SME), ACIS (SME)

http://convergednetworks.ca

“This is the end of the world, make sure to buy your T-shirt before it is too late"
Original expression of my daughter

 

[jswinson]

Joe,

Please can you let me know how to delete all the directory entries at one time instead of one by one. I have tried all the usual combination of keys for multiple selections I can think of but I am only able to highlight each entry one by one.

Thanks

John

 

[amriddle01]

Just click on the top one then go to the bottom one and hold the "SHIFT" button as you click on that one, that highlights them all...right click and choose delete

 

[tlpeter]

Deleting is not even needed as any double entries are deleted anyways.

BAZINGA!

I'm not insane, my mother had me tested!

 

[jswinson]

I went back on site and tried to select multiple entries as suggested by amriddle01 but with no success (when I do exactly the same thing in Windows it works fine). I tried again every combination I can think of but I can only pick one entry at a time I cannot pick multiple entries. Is it possible that there are different versions of this software or some fix needs applying?

Again any suggestions would be welcome as I have a customer who wants results and I am no further forward - not a comfortable place to be!

Thanks

John

 

[snowman50]

Show the directory in Group view.
This will put the directory into a screen section off its own in the right side of the main menu.

Then when you are in this mode do as amriddle says .
Highlight all then right click and select delete.

Also works for deleting a whole lot off users, extension that you want read off.

 

[jswinson]

Finally it worked ! the crucial part was "in Group View" (I was trying to delete the multiple entries in the wrong view) This wasn't as common knowledge as I would have thought as I had asked both the supplier and installer and received no answer other than to use LDAP.

Thanks for all your help

John