Directory number to leave voicemail

[stevedb55]

Hi, I am trying to setup a number on my Call Manager which just answers callers with a voicemail message (no ability to leave a message), no phone will be associated with this number, no outbound dialling required. Any ideas how to implement this?


Thanks

 

[BigdaddyTbone]

CTI RP to VM Pilot and the an announcement mailbox

 

[stevedb55]

Thanks, I tried to setup a CTI RP with a DDI DN (1234) which is set to call forward all to vm, then created a vm account with ext 1234, but when I call into 1234 I get number unobtainable...any ideas where I'm going wrong?

 

[DallasBPF]

if you are using 4 digit dialing then do this;

Create a new CTI RP

on the DN do one that is either *XXXX or #XXXX (not sure if you are using the * or # currently, so choose one that is not being used)

in the forward ALL call's box, check the box that says go to voicemail.

what this will do for you is, when ever someone presses * or # and then the 4 digit ext, it will forward them to their voicemail box.

Now if you just want a random ext to go to VM (like an auto attendant) then you need to go in and set up a random ext (1234 should work) on the CTI RP. Forward all calls to voicemail like above, but this time go into Unity and set up a Call Handler or Subscriber that will be taking the calls.

------------------------------------
Dallas, Texas
Telecommunications Tech
CCVP, CCNA, Net+

CCNP in the works

 

[stevedb55]

Cool, thanks guys, its sorted