Directory button on 9608 is incomplete

[SAToronto]

When I use the directory button on any 9608 phones I only see 9 names in there
Until upgrading to IPO server edition in expansion mode I could see all names across our scn
Any ideas???

 

[amriddle01]

Normal, you need to programme the directory share if required

 

[sizbut]

It would have been useful if you had identified whether those 9 names were user/groups on the expansion or not rather than making us guess.

As amriddle implies, you probably need to look at the expansion's System | HTTP settings. It should be set to use the SCN connection to the SE primary (eg. IP Office SCN/99999).

Stuck in a never ending cycle of file copying.

 

[SAToronto]

Hi AM
All the 9 names that appear on my 9608 are users the expansions systems. Currently I only have 1 live receptionist attached to the server

 

[IPGuru]

I would have put all the directory entries it eh server - not the individual IP500V2 expansion servers



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