newkid2007
Technical User
we are looking for options.
All the lines are on the phones. We manually turn AA on and off. When AA is turn off and we are unable to answer the phones the calls are dumb into the reception voice mail. Is their a way to send the calls to a CCR Tree before the reception voice mail pick-up or after the calls has enter voice mail, some how is directed to a CCR Tree.
Any Help
Thanks
All the lines are on the phones. We manually turn AA on and off. When AA is turn off and we are unable to answer the phones the calls are dumb into the reception voice mail. Is their a way to send the calls to a CCR Tree before the reception voice mail pick-up or after the calls has enter voice mail, some how is directed to a CCR Tree.
Any Help
Thanks