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Direct dialing a number rings on 3 phones. How do I add phones to it? SV9100

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NECproo

IS-IT--Management
Jun 20, 2023
1
US
number ending in 4606. I don't see where it's specified in webpro. The function keys are the same on all 4 phones. But one phone is not ringing. How can I do this?
 
Assuming it's ringing on a virtual extension you need to enable ringing on that function key in program 15-09.
 
Ok it is also possible that the virtual is programmed on an unequipped key Eg key 32 on a 24 button phone so it may not even be programmed on the phone that isn't ringing.
 
If you haven't got it working yet, what kind of trunks do you have? It could be ringing into a ring group, so a quick check in 22-04 may shed some light. Let us know how it goes.
 
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