gingersnap1027
Technical User
How would you use a Vector in Direct Agent Calling. I need to setup direct agent calls to queue for one group indefinitely unless they are in AUX or not logged in. Can someone help me. All I see is an announcement that I can create for it.
I have Comm Mgr 5.0 on my system with EAS
I have Comm Mgr 5.0 on my system with EAS