DIR xxxx HAS QUE problem 4

[DevPlan]

Sometimes I run into the problem that I can't remove an extension (EXTEE) and I get the message:

NOT ACCEPTED
DIR xxxx HAS QUE.

I resolved that at those instances by restarting the entire LIM (RFEXI) but this is very crude.

My BC10 is R1A.

Is there an easier way to remove the "QUEUE JOBS" than restarting?

P.S.
(I tried also general cancellation #001# from the concerned extension - but no change.)

 

[shaun123]

try just restarting elp6 in the lim but do it when its quite as this will cut all ana calls

 

[njohn343]

I just tried restarting ELP6 in one of our BC10 LIMS to see if would cut off an analogue call in that LIM, but it didn't.

I would actually like to be able to do this sometimes, to deliberately cut off long calls (eg : modems) which have picked up an expensive route choice when the normal cheaper or cost-free route has had a temporary outage.

 

[whosrdaddy]

when a dir has QUE this means very often that there's a call back active on that extension. just do #37# (code can vary by market) and you can remove the extension...

greetings,

http://www.damovo.com

 

[LordOfTheLIMS]

njohn343 to restart LHC (Long Held Calls) restarting the program unit for ana and dig phones will not clear down a trunk going out a more expensive route choice. The call is actually locked up on the route so you should try restarting the relevant program unit for that route!

 

[PetrNik]

Hello,
Try restart unit QMP.

 

[njohn343]

kingofdaRFEXI,
I tried restarting TLP58 which seemed to be the program unit relevant to analogue calls. In Dynatext it doesn't mention the TLU11 as being the hardware unit associated with this program unit but then neither do any of the other program units (as far as I could see anyway).
The long call is going out on a board of type TL11.
I tried RFBOI on this board. Still the call stays up.

Any clues ?

 

[whosrdaddy]

TLP58 = APNSS
this means that signalling is setup via 2 modems which connect automatically.

to petrnik : restarting QMP also helps but this cancels ALL call-back jobs, but it is still a better solution than rfexi

http://www.damovo.com

 

[rorni]

Hi,
The easiest way is just to wait a couple of minutes : normally a call back is automatically cancelled after 30 minutes (aspap, parnum=125).

/rorni

 

[DevPlan]

Thanks for the advice on ELP6.
What unit do I need to restart if it's an digital extension (on ELU 28) which has Que?

 

[whosrdaddy]

to devplan : normally you DON'T have to restart any program unit. just find out who did a call back towards that extension or just wait like rorni said...

http://www.damovo.com

 

[DevPlan]

to whosrdaddy: How does one find out who (which extension) initiated a call-back towards the "HAS QUE" extension?

 

[rorni]

Devplan

Or the call back has been done when the phone was busy and you have to wait the end of the communication to change the programmation

Or the call back has to done on no answer. In this case, just lift the handset to activate and cancel the call back.

/rorni

 

[yubaile]

if you send a rfpui:lim=xx,unit=ders1; all you problem for to delete a extension is resolved.

 

[patcher]

yubaile is right and all of you are wrong. The fault is, there is corruption in DER block que records. //patcher

 

[DevPlan]

Thank you patcher and yubaile!
That was very helpful!

 

[RFBOI]

hi all
would it not be easier to just bleqi the extn first?

 

[NANSI]

I have had som problems with hungup extensions in MD110 So I made a scriptfile in WinFIOL to correct tha data for a specific extension. I haven´t got the new data addresses for BC11 but the script should work for BC8,9, and BC10.

The text is in Swedish since I work here but basically the sript asks you for the Extension of the MD110 first and then ist asks for the version BC8, BC9 or BC10, just enter 8, 9 or 10 in the dialog box.

The script always copy the printout to a logfile in C:\ where you can see what happend.

Good Luck

NANSI


@A+
@CLEAR
@PRESERVE
@W "Detta script kommer att skriva r„tt, l†sta anknytningar"
@W "Loggfilen extension.log kommer att skapas i c:\ och kan anv„ndas till sp†rning om n†t g†r snett!"
@L +C:\EXTENSION.LOG

/* FRGA EFTER BC_VERSION OCH ANKNYTNINGSNUMMER */

@ASK {ANKN} Vilken anknytning har l†st sig?
@LABEL ASK_BC
@ASK {BC_VERSION} Vilken BC-version „r det p† v„xeln, 8, 9, eller 10?

@IF {BC_VERSION} = 8 THEN GOTO BC8
@IF {BC_VERSION} = 9 THEN GOTO BC9
@IF {BC_VERSION} = 10 THEN GOTO BC10


@W "Du har inte fyllt i BC-version korrekt. Skriv 8 eller 9 eller 10!"
@GOTO ASK_BC


/* FIX F™R ANKNYTNINGAR I BC8 */
@LABEL BC8
SUSIPIR={ANKN};
@COPY {_LINE3} {BC8_TRAFFIC_STATE} 27 4
@COPY {_LINE3} {BC8_LINE_STATE} 45 4
@COPY {_LINE3} {BC8_ANKN_TYP} 7 3

@IF {BC8_ANKN_TYP} = DTS THEN GOSUB DTS_BC8
@IF {BC8_ANKN_TYP} = ATS THEN GOSUB ATS_BC8
@IF {BC8_ANKN_TYP} = CAS THEN GOSUB CAS_BC8

@IF {BC8_ANKN_TYP} = DTS THEN SET {BC8_UNIT_USER} = KLP1T1
@IF {BC8_ANKN_TYP} = DTS THEN SET {BC8_UNIT_SERVICE} = KLP1O
@IF {BC8_ANKN_TYP} = ATS THEN SET {BC8_UNIT_USER} = ELP6
@IF {BC8_ANKN_TYP} = ATS THEN SET {BC8_UNIT_SERVICE} = ELP6
@IF {BC8_ANKN_TYP} = CAS THEN SET {BC8_UNIT_USER} = ELP7S1
@IF {BC8_ANKN_TYP} = CAS THEN SET {BC8_UNIT_SERVICE} = ELP7S1

@COMMENT PEKAREN I FILNO=1 ŽR {BC8_LINE_STATE}



/* HŽMTA PEKARE TILL FILNO 2 GENOM ATT PRINTA FILNO 1 */
SACOP:LIM={LIM_BC8},UNIT=DERS1,FILNO=1,POINT={BC8_LINE_STATE},RELOFF=8&9;
@COPY {_LINE6} {DATA_DSOFF2_BC8_1} 34 1
@COPY {_LINE6} {DATA_DSOFF2_BC8_2} 35 1
@COPY {_LINE7} {DATA_DSOFF2_BC8_3} 34 1
@COPY {_LINE7} {DATA_DSOFF2_BC8_4} 35 1
@COMMENT PEKAREN I FILNO=2 ŽR {DATA_DSOFF2_BC8_1}{DATA_DSOFF2_BC8_2}{DATA_DSOFF2_BC8_3}{DATA_DSOFF2_BC8_4}



/* PRINTA DATAT I RELOFF 2 */
SACOP:LIM={LIM_BC8},UNIT=DERS1,FILNO=2,POINT={DATA_DSOFF2_BC8_1}{DATA_DSOFF2_BC8_2}{DATA_DSOFF2_BC8_3}{DATA_DSOFF2_BC8_4},DSOFF=0;


/* SKRIV RŽTT DATAT I RELOFF2 TILL 40 */
SACOS:LIM={LIM_BC8},UNIT=DERS1,FILNO=2,POINT={DATA_DSOFF2_BC8_1}{DATA_DSOFF2_BC8_2}{DATA_DSOFF2_BC8_3}{DATA_DSOFF2_BC8_4},DSOFF=0,DATA=40;




/* KOLLA OM DET FINNS K™POSTER TILL ANKNYTNINGEN */
SACOP:LIM={LIM_BC8},UNIT=DERS1,FILNO=2,POINT={DATA_DSOFF2_BC8_1}{DATA_DSOFF2_BC8_2}{DATA_DSOFF2_BC8_3}{DATA_DSOFF2_BC8_4},DSOFF=1;



/* TA BORT EVENTUELLA K™POSTER */
SACOS:LIM={LIM_BC8},UNIT=DERS1,FILNO=2,POINT={DATA_DSOFF2_BC8_1}{DATA_DSOFF2_BC8_2}{DATA_DSOFF2_BC8_3}{DATA_DSOFF2_BC8_4},DSOFF=1,DATA=FF;



/* KOLLA OM ANKNYTNINGEN ŽR DIGITAL ELLER ANALOG EL6 ELER EL7 */
@IF {BC8_ANKN_TYP} = DTS THEN GOTO BC8_DIGITAL
@IF {BC8_ANKN_TYP} = ATS THEN GOTO BC8_ANALOG
@IF {BC8_ANKN_TYP} = CAS THEN GOTO BC8_ANALOG


@LABEL BC8_DIGITAL



/* KONTROLLERA USERSTATE MED HJŽLP AV TRAFFICSTATE */
SACOP:LIM={LIM_BC8},UNIT={BC8_UNIT_USER},FILNO=2,POINT={BC8_TRAFFIC_STATE},DSOFF=45;

/* SKRIV RŽTT USERSTATE */
SACOP:LIM={LIM_BC8},UNIT={BC8_UNIT_USER},FILNO=2,POINT={BC8_TRAFFIC_STATE},DSOFF=45,DATA=00;





/* KONTROLLERA SERVICESTATE MED MED HJŽLP AV TRAFFICSTATE */
SACOP:LIM={LIM_BC8},UNIT={BC8_UNIT_SERVICE},FILNO=1,POINT={BC8_TRAFFIC_STATE},DSOFF=17&&1A;



/* SKRIV ALLA ODN:ER RŽTT */
SACOS:LIM={LIM_BC8},UNIT={BC8_UNIT_SERVICE},FILNO=1,POINT={BC8_TRAFFIC_STATE},DSOFF=19,DATA=00;
SACOS:LIM={LIM_BC8},UNIT={BC8_UNIT_SERVICE},FILNO=1,POINT={BC8_TRAFFIC_STATE},DSOFF=18,DATA=00;
SACOS:LIM={LIM_BC8},UNIT={BC8_UNIT_SERVICE},FILNO=1,POINT={BC8_TRAFFIC_STATE},DSOFF=17,DATA=00;



@LABEL BC8_ANALOG
@GOTO END



/* TA REDA P VILKEN LIM ANKNYTNINGEN LIGGER I */

@LABEL DTS_BC8
KSDDPIR={ANKN};
@COPY {_LINE3} {LIM_BC8} 18 3
@RETURN

@LABEL ATS_BC8
EXDDPIR={ANKN};
@COPY {_LINE3} {LIM_BC8} 17 3
@RETURN

@LABEL CAS_BC8
EXDDPIR={ANKN};
@COPY {_LINE3} {LIM_BC8} 17 3
@RETURN








@GOTO END






/* FIX F™R ANKNYTNINGAR I BC9 */

@LABEL BC9
SUSIPIR={ANKN};
@COPY {_LINE3} {BC9_TRAFFIC_STATE} 27 4
@COPY {_LINE3} {BC9_LINE_STATE} 45 4
@COPY {_LINE3} {BC9_ANKN_TYP} 7 3

@IF {BC9_ANKN_TYP} = DTS THEN GOSUB DTS_BC9
@IF {BC9_ANKN_TYP} = ATS THEN GOSUB ATS_BC9
@IF {BC9_ANKN_TYP} = CAS THEN GOSUB CAS_BC9

@IF {BC9_ANKN_TYP} = DTS THEN SET {BC9_UNIT_USER} = KLP1T1
@IF {BC9_ANKN_TYP} = DTS THEN SET {BC9_UNIT_SERVICE} = KLP1O
@IF {BC9_ANKN_TYP} = ATS THEN SET {BC9_UNIT_USER} = ELP6
@IF {BC9_ANKN_TYP} = ATS THEN SET {BC9_UNIT_SERVICE} = ELP6
@IF {BC9_ANKN_TYP} = CAS THEN SET {BC9_UNIT_USER} = ELP7
@IF {BC9_ANKN_TYP} = CAS THEN SET {BC9_UNIT_SERVICE} = ELP7

@COMMENT PEKAREN I FILNO=1 ŽR {BC9_LINE_STATE}



/* HŽMTA PEKARE TILL FILNO 2 GENOM ATT PRINTA FILNO 1 */
SACOP:LIM={LIM_BC9},UNIT=DERS1,FILNO=1,POINT={BC9_LINE_STATE},RELOFF=A&B;
@COPY {_LINE6} {DATA_DSOFF2_BC9_1} 34 1
@COPY {_LINE6} {DATA_DSOFF2_BC9_2} 35 1
@COPY {_LINE7} {DATA_DSOFF2_BC9_3} 34 1
@COPY {_LINE7} {DATA_DSOFF2_BC9_4} 35 1
@COMMENT PEKAREN I FILNO=2 ŽR {DATA_DSOFF2_BC9_1}{DATA_DSOFF2_BC9_2}{DATA_DSOFF2_BC9_3}{DATA_DSOFF2_BC9_4}



/* PRINTA DATAT I RELOFF 2 */
SACOP:LIM={LIM_BC9},UNIT=DERS1,FILNO=2,POINT={DATA_DSOFF2_BC9_1}{DATA_DSOFF2_BC9_2}{DATA_DSOFF2_BC9_3}{DATA_DSOFF2_BC9_4},DSOFF=0;


/* SKRIV RŽTT DATAT I RELOFF2 TILL 40 */
SACOS:LIM={LIM_BC9},UNIT=DERS1,FILNO=2,POINT={DATA_DSOFF2_BC9_1}{DATA_DSOFF2_BC9_2}{DATA_DSOFF2_BC9_3}{DATA_DSOFF2_BC9_4},DSOFF=0,DATA=40;




/* KOLLA OM DET FINNS K™POSTER TILL ANKNYTNINGEN */
SACOP:LIM={LIM_BC9},UNIT=DERS1,FILNO=2,POINT={DATA_DSOFF2_BC9_1}{DATA_DSOFF2_BC9_2}{DATA_DSOFF2_BC9_3}{DATA_DSOFF2_BC9_4},DSOFF=1;



/* TA BORT EVENTUELLA K™POSTER */
SACOS:LIM={LIM_BC9},UNIT=DERS1,FILNO=2,POINT={DATA_DSOFF2_BC9_1}{DATA_DSOFF2_BC9_2}{DATA_DSOFF2_BC9_3}{DATA_DSOFF2_BC9_4},DSOFF=1,DATA=FF;




/* KOLLA OM ANKNYTNINGEN ŽR DIGITAL ELLER ANALOG */
@IF {BC9_ANKN_TYP} = DTS THEN GOTO BC9_DIGITAL
@IF {BC9_ANKN_TYP} = ATS THEN GOTO BC9_ANALOG
@IF {BC9_ANKN_TYP} = CAS THEN GOTO BC9_ANALOG


@LABEL BC9_DIGITAL

/* KONTROLLERA USERSTATE MED HJŽLP AV TRAFFICSTATE */
SACOP:LIM={LIM_BC9},UNIT={BC9_UNIT_USER},FILNO=2,POINT={BC9_TRAFFIC_STATE},DSOFF=48;

/* SKRIV RŽTT USERSTATE */
SACOP:LIM={LIM_BC9},UNIT={BC9_UNIT_USER},FILNO=2,POINT={BC9_TRAFFIC_STATE},DSOFF=48,DATA=00;


/* KONTROLLERA SERVICESTATE MED MED HJŽLP AV TRAFFICSTATE */
SACOP:LIM={LIM_BC9},UNIT={BC9_UNIT_SERVICE},FILNO=1,POINT={BC9_TRAFFIC_STATE},DSOFF=17&&1A;



/* SKRIV ALLA ODN:ER RŽTT */
SACOS:LIM={LIM_BC9},UNIT={BC9_UNIT_SERVICE},FILNO=1,POINT={BC9_TRAFFIC_STATE},DSOFF=19,DATA=00;
SACOS:LIM={LIM_BC9},UNIT={BC9_UNIT_SERVICE},FILNO=1,POINT={BC9_TRAFFIC_STATE},DSOFF=18,DATA=00;
SACOS:LIM={LIM_BC9},UNIT={BC9_UNIT_SERVICE},FILNO=1,POINT={BC9_TRAFFIC_STATE},DSOFF=17,DATA=00;



@LABEL BC9_ANALOG
@GOTO END



/* TA REDA P VILKEN LIM ANKNYTNINGEN LIGGER I */

@LABEL DTS_BC9
KSDDPIR={ANKN};
@COPY {_LINE3} {LIM_BC9} 18 3
@RETURN

@LABEL ATS_BC9
EXDDPIR={ANKN};
@COPY {_LINE3} {LIM_BC9} 17 3
@RETURN

@LABEL CAS_BC9
EXDDPIR={ANKN};
@COPY {_LINE3} {LIM_BC9} 17 3
@RETURN








@GOTO END














/* FIX F™R ANKNYTNINGAR I BC10 */

@LABEL BC10
SUSIPIR={ANKN};
@COPY {_LINE3} {BC10_TRAFFIC_STATE} 27 4
@COPY {_LINE3} {BC10_LINE_STATE} 45 4
@COPY {_LINE3} {BC10_ANKN_TYP} 7 3

@IF {BC10_ANKN_TYP} = DTS THEN GOSUB DTS_BC10
@IF {BC10_ANKN_TYP} = ATS THEN GOSUB ATS_BC10
@IF {BC10_ANKN_TYP} = CAS THEN GOSUB CAS_BC10

@IF {BC10_ANKN_TYP} = DTS THEN SET {BC10_UNIT_USER} = KLP1T1
@IF {BC10_ANKN_TYP} = DTS THEN SET {BC10_UNIT_SERVICE} = KLP1O
@IF {BC10_ANKN_TYP} = ATS THEN SET {BC10_UNIT_USER} = ELP6
@IF {BC10_ANKN_TYP} = ATS THEN SET {BC10_UNIT_SERVICE} = ELP6
@IF {BC10_ANKN_TYP} = CAS THEN SET {BC10_UNIT_USER} = ELP7
@IF {BC10_ANKN_TYP} = CAS THEN SET {BC10_UNIT_SERVICE} = ELP7

@COMMENT PEKAREN I FILNO=1 ŽR {BC10_LINE_STATE}



/* HŽMTA PEKARE TILL FILNO 2 GENOM ATT PRINTA FILNO 1 */
SACOP:LIM={LIM_BC10},UNIT=DER,FILNO=1,POINT={BC10_LINE_STATE},RELOFF=C&D;
@COPY {_LINE6} {DATA_DSOFF2_BC10_1} 34 1
@COPY {_LINE6} {DATA_DSOFF2_BC10_2} 35 1
@COPY {_LINE7} {DATA_DSOFF2_BC10_3} 34 1
@COPY {_LINE7} {DATA_DSOFF2_BC10_4} 35 1
@COMMENT PEKAREN I FILNO=2 ŽR {DATA_DSOFF2_BC10_1}{DATA_DSOFF2_BC10_2}{DATA_DSOFF2_BC10_3}{DATA_DSOFF2_BC10_4}



/* PRINTA DATAT I RELOFF 2 */
SACOP:LIM={LIM_BC10},UNIT=DER,FILNO=2,POINT={DATA_DSOFF2_BC10_1}{DATA_DSOFF2_BC10_2}{DATA_DSOFF2_BC10_3}{DATA_DSOFF2_BC10_4},DSOFF=0;


/* SKRIV RŽTT DATAT I RELOFF2 TILL 40 */
SACOS:LIM={LIM_BC10},UNIT=DER,FILNO=2,POINT={DATA_DSOFF2_BC10_1}{DATA_DSOFF2_BC10_2}{DATA_DSOFF2_BC10_3}{DATA_DSOFF2_BC10_4},DSOFF=0,DATA=40;




/* KOLLA OM DET FINNS K™POSTER TILL ANKNYTNINGEN */
SACOP:LIM={LIM_BC10},UNIT=DER,FILNO=2,POINT={DATA_DSOFF2_BC10_1}{DATA_DSOFF2_BC10_2}{DATA_DSOFF2_BC10_3}{DATA_DSOFF2_BC10_4},DSOFF=1;



/* TA BORT EVENTUELLA K™POSTER */
SACOS:LIM={LIM_BC10},UNIT=DER,FILNO=2,POINT={DATA_DSOFF2_BC10_1}{DATA_DSOFF2_BC10_2}{DATA_DSOFF2_BC10_3}{DATA_DSOFF2_BC10_4},DSOFF=1,DATA=FF;




/* KOLLA OM ANKNYTNINGEN ŽR DIGITAL ELLER ANALOG */
@IF {BC10_ANKN_TYP} = DTS THEN GOTO BC10_DIGITAL
@IF {BC10_ANKN_TYP} = ATS THEN GOTO BC10_ANALOG
@IF {BC10_ANKN_TYP} = CAS THEN GOTO BC10_ANALOG


@LABEL BC10_DIGITAL

/* KONTROLLERA USERSTATE MED HJŽLP AV TRAFFICSTATE */
SACOP:LIM={LIM_BC10},UNIT={BC10_UNIT_USER},FILNO=2,POINT={BC10_TRAFFIC_STATE},DSOFF=93;

/* SKRIV RŽTT USERSTATE */
SACOS:LIM={LIM_BC10},UNIT={BC10_UNIT_USER},FILNO=2,POINT={BC10_TRAFFIC_STATE},DSOFF=93,DATA=00;;


/* KONTROLLERA SERVICESTATE MED MED HJŽLP AV TRAFFICSTATE */
SACOP:LIM={LIM_BC10},UNIT={BC10_UNIT_SERVICE},FILNO=1,POINT={BC10_TRAFFIC_STATE},DSOFF=19&&1C;



/* SKRIV ALLA ODN:ER RŽTT */
SACOS:LIM={LIM_BC10},UNIT={BC10_UNIT_SERVICE},FILNO=1,POINT={BC10_TRAFFIC_STATE},DSOFF=1B,DATA=00;
SACOS:LIM={LIM_BC10},UNIT={BC10_UNIT_SERVICE},FILNO=1,POINT={BC10_TRAFFIC_STATE},DSOFF=1A,DATA=00;
SACOS:LIM={LIM_BC10},UNIT={BC10_UNIT_SERVICE},FILNO=1,POINT={BC10_TRAFFIC_STATE},DSOFF=19,DATA=00;



@LABEL BC10_ANALOG
@GOTO END



/* TA REDA P VILKEN LIM ANKNYTNINGEN LIGGER I */

@LABEL DTS_BC10
KSDDPIR={ANKN};
@COPY {_LINE3} {LIM_BC10} 18 3
@RETURN

@LABEL ATS_BC10
EXDDPIR={ANKN};
@COPY {_LINE3} {LIM_BC10} 17 3
@RETURN

@LABEL CAS_BC10
EXDDPIR={ANKN};
@COPY {_LINE3} {LIM_BC10} 17 3
@RETURN








@GOTO END


















@LABEL END
@L-
@W "Nu kan du prova att skriva bort anknytningen!"

 

[rekrab]

For NANSI,

That scrip sounds really good, but I tried copying it to use in Winfiol 4.1 but can't seem to run it. Any ideas.

Thanks

 

[NANSI]

The scipt should run in WinFIOL4.1 what is the error message, if any. Press F11 "Traffic setup" and doublecheck that you haven´t checked "Ignore script commands" and "Ignore scipt variables".

NANSI