Digits being stripped

[RCA22]

Hi,
I have some CBCT (call by call type) trunks to the PSTN on an Option 11C. I've programmed some numbers on the PBX as ACD with NCFW to a DID. When the 4 digits are called internally, the calls get to the destination however only the area code is presented.
Any idea whats blocking the remaining digits from being presented?
Thanks.

 

[GHTROUT]

I suspect you have a CLID table that is causing this. Have you reviewed all of them?

http://www.ghtrout.com/ghtrout/files/CLID_Documentation_from_Nortel.zip

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GHTROUT.com - Help for Nortel Meridian/CS1000 System Administrators
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[RCA22]

Right again GHTROUT! Thank you.
With ACD's there is less control of what you can do so I used a virtual analog tn and use the calling line ID entry.
Works well.

 

[RCA22]

Hi there again...
I thought I had it fixed when I added the CLID however, it did not. What else can I check?
Thanks.

 

[GHTROUT]

You added the CLID, but how? Is APDN set to YES? If so, and these are not DIDs registered with your LD carrier, then the CLID is still the issue.

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GHTROUT.com - Help for Nortel Meridian/CS1000 System Administrators
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[RCA22]

I checked a few things and here's what I found. Some phones have a different NXX and when I call from them, I don't get the full 10 digits on the set that is called, just the NPA.

I suppose this is a different issue so, please let me know what I can check/fix.
Thanks.

 

[GHTROUT]

Print out your CLID table and let us take a look. We're all just guessing unless you post something.

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GHTROUT.com - Help for Nortel Meridian/CS1000 System Administrators
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[RCA22]

I found the problem - there are multiple NXX's on the switch and the CLID's for them were a mish mash. I cleaned it up and all is working just fine.
Thanks much.