digital telephone sharing a headset with a Motorola MCC7500 radio console

[mterwey]

Has anyone shared a headset between an Avaya digital phone and a radio console, an on-air lamp, and a recording system? I would be very interested in learning how/what you used for the connections!

 

[dialtonebone]

I don't have any suggestions from personal experience, but I know this is not an uncommon setup -- a lot of radio stations in SoCal use Avaya PBX's with analog station interfaces to various radio equipment.

Maybe we could help you build something. Do you have pictures and models of the devices you want to interface?

 

[mterwey]

I understand the reference to changing to an analog connection - unfortunately the responsibilities at that desk are not conducive to adding an analog or even bridging an analog.
I hope I am attaching files correctly - have documentation of the radio console (all I have) and pictures of the connection for the headset jack as well as the open RJ45 that the radio staff indicate is my connection for the phone.
Radio staff indicates they need off hook status to activate the 'on air' lights, 2 wire audio to allow for recording on a call logger, and 4 wire audio for radio and telephone to share the headset. They don't know what phone systems they have connected to at other sites and they don't care (yes, they literally said those words!) so they are not interested in providing contact information for other sites to see how they made their connections.
Does anyone know if the aux port on an 8434D or any other comparable telephone set for that matter can provide this?

 

[mattKnight]

Hold on

Is this a broadcast studio or a public service establishment (Police/fire/ambulance/coastguard etc)? The two applications are very different and a quick google of Motorola MCC7500 suggests the latter. However Randy appears to be suggesting it is the former.

The Motorola MCC7500 is heavily IP based, so I'd wonder if the integration is more AES based than analogue, but I don't know! What does the Motorola tech team say?



Take Care

Matt
I have always wished that my computer would be as easy to use as my telephone.
My wish has come true. I no longer know how to use my telephone.

 

[mattKnight]

In fact a quick google suggest that you've already asked this, and this is for a correctional facility.

TBH I'd be asking the Motorola support team for their recommendations; this is a scenario where the ramifications of failure are very serious.

Take Care

Matt
I have always wished that my computer would be as easy to use as my telephone.
My wish has come true. I no longer know how to use my telephone.

 

[mterwey]

This installation is not for my PSAP - they are adding the radio console into the jail's central control office as an aid/supplement to communications. I have already discussed with the staff the possibility of additional server needs, etc. but they don't want to do this. (We are running CM5.2 and have a mixed environment - analog, digital and IP sets. SIP trunking for voice mail connectivity, etc. The Law Enforcement Center is running all traditional phones right now.) This design and install, it appears, was an after-thought to the radio upgrade/jail booking remodel. Staff believed the radio vendor without thorough review before ordering and now are not happy that it is turning out to be more than what was originally presented to them.