I have a TG with 4 of my main PRI's in it. I have a few thousand DID's coming in from the phone company on these circuits. They are coming down with 4 digits to match the internal extensions. I have another 10,000 DID's waiting to be turned up on these circuits and to prevent overlap I instructed the carrier to send these 10,000 DID's with 7 digits in the hope I can control them with incoming call handling treatment. In theory is that going to work?
Tek-Tips is the largest IT community on the Internet today!
Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!
-
Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
DID's
- Thread starter btrain08
- Start date
- Thread starter
- #3
Yes it will work. We do this as well. Simpll add one additional entry for the new 10K DIDs.
The problems you WILL have are if you intend to strip the first 3 digits from the 7 digit DNIS and rout to the coresponding 4 digit extension then you'll still have to deal with overlap.
In our case we are 7 digit extensions though so we dont have that problem. We get 7 digits from the carrier, our extensions are 7 digits so the only time we have to manipulate those DNIS digits are when the number resides outside the Avaya and we need to send the call (4 digits) over a tie trunk to NEC, Nortel, or Cisco.
This works well since you can setup 4 digit dialing at each location and people wont be any wiser aside from integration issues with Voicemail.
In our case the only compramize was when dialing voicemail externally users have to identify all 7 digits of their extension.
The problems you WILL have are if you intend to strip the first 3 digits from the 7 digit DNIS and rout to the coresponding 4 digit extension then you'll still have to deal with overlap.
In our case we are 7 digit extensions though so we dont have that problem. We get 7 digits from the carrier, our extensions are 7 digits so the only time we have to manipulate those DNIS digits are when the number resides outside the Avaya and we need to send the call (4 digits) over a tie trunk to NEC, Nortel, or Cisco.
This works well since you can setup 4 digit dialing at each location and people wont be any wiser aside from integration issues with Voicemail.
In our case the only compramize was when dialing voicemail externally users have to identify all 7 digits of their extension.
- Thread starter
- #5
if the new 10k range is 456-782-0000 -- 9999.. in my incoming call handling treatment I enter in
numb length = 7
incoming number = 782
delete = 7
insert = 5432 (which is a drop mailbox extension I want all the numbers to route to)
Shouldn't that work with no overlap? I have no intention on using any of these 10k numbers for quite some time.
numb length = 7
incoming number = 782
delete = 7
insert = 5432 (which is a drop mailbox extension I want all the numbers to route to)
Shouldn't that work with no overlap? I have no intention on using any of these 10k numbers for quite some time.
- Thread starter
- #7
- Status
Similar threads
- Locked
- Question