DID trunk PROBLEM. 1

[TELECOMSONATRACH]

Our operator has given us a line 9 digits for DID TRUNK
in system parameters feature
DID/Tie/ISDN/SIP Intercept Treatment: attd
that mean each incoming call result to attendant or annoucement if we want.
we have configured incoming trunk as follows:

Group Number: 9 Group Type: did CDR Reports: y
Group Name: entrant COR: 7 TN: 1 TAC: 869


Country: 7
Auth Code? n


Trunk Type: wink-start



Group Number: 9 Group Type: did CDR Reports: y
Group Name: entrant COR: 7 TN: 1 TAC: 869


Country: 7
Auth Code? n


Trunk Type: wink-start
Group Type: did Trunk Type: wink-start

TRUNK PARAMETERS
Incoming Rotary Timeout(sec): 5
Incoming Dial Type: tone
Trunk Termination: rc Disconnect Timing(msec): 500
Digit Treatment: insertion Digits: 0
Expected Digits: 9 Sig Bit Inversion: none
Analog Loss Group: 1 Digital Loss Group: 11
Extended Loop Range? n Trunk Gain: high Drop Treatment: silence

Disconnect Supervision - In? y

Administer Timers? y
and trace tac 869

08:55:25 Calling party trunk-group 9 member 1 cid 0x7ee
08:55:25 Calling Number & Name NO-CPNumber NO-CPName
08:55:25 tone-receiver 02AXX08 cid 0x7ee
08:55:25 active trunk-group 9 member 1 cid 0x7ee
08:55:35 dial 0
08:55:35 ring trunk-group 9 cid 0x7ee
08:55:40 idle trunk-group 9 member 1 cid 0x7ee
we hear the occupation......... anyone have an idea please help us...
thanks.

 

[4merAvaya]

Usually, the digit '0' is not used from the outside world to reach the operator/attendant. Typically the number of digits match what is sent for a 'normal' station. The number to reach the switchboard is defined in the listed-directory-numbers table.

Kevin

 

[TELECOMSONATRACH]

GOOD MORNING
i filled the parameter digit by 0 to dial the operator, but the call does not result to attendant.
our telecom operator has confirmed that he has sent us the last 4 digits of the number( the number is 044517777 and the number received is 7777); I am looking into what program should I tell these parameters(number of digits, absorbed....)

 

[TELECOMSONATRACH]

for the incoming call:
14:48:07 Calling party trunk-group 9 member 1 cid 0x107b
14:48:07 Calling Number & Name NO-CPNumber NO-CPName
14:48:07 tone-receiver 02AXX05 cid 0x107b
14:48:07 active trunk-group 9 member 1 cid 0x107b
14:48:17 term trunk-group 9 cid 0x107b
14:48:17 term attendant-group 1 cid 0x107b
14:48:17 dial 6990
14:48:17 ring attendant 6990 cid 0x107b
14:48:22 idle trunk-group 9 member 1 cid 0x107b

the circuit is released before the establishment of the communicationi don't understabnd...someone has an idea!

 

[4merAvaya]

Did you add '7777' to the listed-directory number table? That should be all you have to do.

Kevin

 

[TELECOMSONATRACH]

YES I DID but we hear occupation after 20sec