We are in the process of replacing our Merlin Legend with an asterisk system. This is a decision we have made for many reason one of which is multiple locations and remote users.
That being said, we have two PRI's coming in to the Legend that I am going to front end for the VoIP side. I will have a 4 port card and take the two PRI's in and pass DID information back to the legend.
What I am trying to figure out is the easiest way to pass the extensions to the legend to direct dial. Currently we take the existing DID that is sent and strip off the digits and send it to an auto-attendant. Since asterisk will be doing the auto-attendant, can I just pass the extension as the DID and have it just work? Or do I have to do something to the routing in order for it to strip digits and redirect?
Regards,
Sean
That being said, we have two PRI's coming in to the Legend that I am going to front end for the VoIP side. I will have a 4 port card and take the two PRI's in and pass DID information back to the legend.
What I am trying to figure out is the easiest way to pass the extensions to the legend to direct dial. Currently we take the existing DID that is sent and strip off the digits and send it to an auto-attendant. Since asterisk will be doing the auto-attendant, can I just pass the extension as the DID and have it just work? Or do I have to do something to the routing in order for it to strip digits and redirect?
Regards,
Sean