DID req?

[stlinc]

Ok, here is a customer config. of a system that they are having installed:

400EC
308EC
R5 Proc.
Partner Mess. 6 port

They are going to have the telco provide DID numbers for them. The questions I have are:

1. Is there anything I am missing system-wise that the DID's need to function?

2. If the user is on a call, and another call comes in on their DID, does that call go to voicemail, or does the caller just get a busy signal?





I may not be able to fix it, but I certainly can't break it any further- Jay

 

[cwc3]

a new prccessor and t1 module!! t1 & d.i.d on rev 6 acs and above

 

[stlinc]

Ok, that's what I figured. May just push the R7 since they need an upgrade anyway.

Thanks!

I may not be able to fix it, but I certainly can't break it any further- Jay

 

[stlinc]

Ok, so what about the incoming call question? Does it roll to VM, or just send out a busy signal?

I may not be able to fix it, but I certainly can't break it any further- Jay

 

[cwc3]

Hey also this does not do d.i.d phone numbers like you think
it does a T1 with D.I.D cost large!!

 

[stlinc]

I may not be able to fix it, but I certainly can't break it any further- Jay

 

[cwc3]

if it is like the stuff i work on and you are on
an outgoing call all phones are busy no answer to voicemail
which means that voicemail would pick up right away

 

[Furball8675309]

DID calls come in on the intercom buttons. As long as you have an open intercom button, the call will come in. With the DID's you can point them to a ringing group of extensions, BUT you will need to do some "rigging" to make voice mail cover those calls.