DID on BCM 400 needs to go straight to VM with no physical phone

[kacrane]

I want to assign a DID on a BCM400 to directly to voice mail with no physical set active on the system. Any suggestions?

 

[jsaad]

do you want it go to auto attendant or mailbox

for auto attendant, have the target line answered by aa

for a mailbox, assign an mailbox and then assign express messaging line target line in mailbox settings

http://www.tgscorp.com

 

[kacrane]

thanks, I need the DID to go straight to a mailbox that does not have a DN or an actual working phone. In other systems I could build a psuedo DN, and point it straight to VM. If I assign the target line to a DN and set up VM for that DN will it work with no instrument plugged in? I have never looked into express messaging, is that in the CP under the mailbox?

 

[bcmfiftyfan]

Check this out:

http://www.tek-tips.com/viewthread.cfm?qid=1418531

 

[curlycord]

In Callpilot Manager got to Change mailbox XXX (if your created one) and look for Express Messaging Line, add your target number and check the box.
That should do the trick.




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[kacrane]

Thanks guys, works perfectly.

 

[cook1082]

The prime of the target should be the VM DN too.

 

[kacrane]

thanks cook1082, done and it works perfectly! again thanks all