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DID on BCM 400 needs to go straight to VM with no physical phone

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kacrane

Vendor
Jul 25, 2006
21
US
I want to assign a DID on a BCM400 to directly to voice mail with no physical set active on the system. Any suggestions?
 
do you want it go to auto attendant or mailbox

for auto attendant, have the target line answered by aa

for a mailbox, assign an mailbox and then assign express messaging line target line in mailbox settings

 
thanks, I need the DID to go straight to a mailbox that does not have a DN or an actual working phone. In other systems I could build a psuedo DN, and point it straight to VM. If I assign the target line to a DN and set up VM for that DN will it work with no instrument plugged in? I have never looked into express messaging, is that in the CP under the mailbox?
 
In Callpilot Manager got to Change mailbox XXX (if your created one) and look for Express Messaging Line, add your target number and check the box.
That should do the trick.




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Toronto Canada
 
thanks cook1082, done and it works perfectly! again thanks all
 
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