DID ON AX

[skeeter1880]

I have a PRI in this AX system. I can call out and can call in, but I am having trouble routing the DID numbers to extentions. Right now everything rings at the console (vacant number to console). I have the trunks in form 15 set to look for 4 digits (the carrier is sending 4). Form 55 I set the 4 digit number to go to a ext. (5831 to X143). In form 13 the incoming and outgoing type is Immediate (not wink), the carrier said it has to be this. Any idea what I am missing? Thanks

 

[guitartech]

Try programming an ext with all 4 received digits and see if it rings to that set first. Delete the entry from form 55 first. sounds like everything is hitting the console. Where I am located the PRI is programmed as wink, not sure if the carrier would even know the Mitel switch. Try changing it and see if it still works.

 

[tonysprout]

In Form 2, you should have an access code for feature 67. In form 15, insert that access code for each trunk under the X column. Feature 67 tells the incoming call to use digit translation.

 

[kwbMitel]

What tony said...

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