DID not going to nite number 2

[mehar1]

I have Nortel CS 1000 but have some problem when I block DID on maximum extensions the problem is the incoming calls are going to different extensions
please guide to solve it

 

[Firebird Scrambler]

Are you changing the CLS to RDC on all the affected extensions?

Firebird Scrambler

Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer

Website =

http://somertel.net

linkedin

 

[mehar1]

Dear firbird scrambler
No I did not change cls to RDC
please guide me

 

[mehar1]

I need help please

 

[mehar1]

How can i divert calls to operator
and how can i change the nite number which is by default 9
i want to give a dn as nite number

 

[mehar1]

I have no operator console

 

[KCFLHRC]

Wow, you are kinda all over the place. You have no Console but you want the calls to go to the operator? Why would your Nite # be "9" ??????????????????????/

 

[mehar1]

I want to replace the 9 with other DN
as i have no operator console
and want other DN

 

[KCFLHRC]

Lets see your print out where you see "9

 

[Firebird Scrambler]

Try looking in LD 86 under the prompt of ESN. You might see AC1 or AC2 with a "9" in there.

Firebird Scrambler

Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer

Website =

http://somertel.net

linkedin

 

[mehar1]

Firebird Scrambler
Yes I see it
please guide me how to change it
will it be in LD 86 or any other LD ?

 

[Firebird Scrambler]

In LD 86, do a

REQ CHG
TYPE ESN
CUST 0

Press enter until you get to AC1 or AC2 etc, enter in the new value up to 4 digits long and then press enter until you get to REQ again.

This change will affect all phones.

Firebird Scrambler

Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer

Website =

http://somertel.net

linkedin

 

[KCFLHRC]

Wait a minute, why would you want to change AC1? This will affect how you dial out. How did we get from changing the Nite DN to changing AC1?

 

[mehar1]

Firebird Scrambler

it did not work
it gives error message
ac1 and ac2 did not defined previously both are blank

 

[mehar1]

KCFLHRC (TechnicalUser)

Please guide what i should do to solve this problem