DID/line assignments on norstar with 7310- What did I forget?

[Computrtutr]

I know I am forgetting something, and it's been a while. I have a Norstar system and am trying to set a phone on an internal extension to receive calls coming in from a DID. I went in to Terminals and Sets, and made sure that the line was assigned to the extension. I went into lines, and made sure the set was assigned the extension. What did I miss? To make this easier, I am trying to have it so that dialing xxx-xxx-6543 rings set #543. I have double-checked the line settings to make sure they match known-good lines, and the set settings match known-good sets. I have done this some time in the past, and cannot figure out what I have missed. If it helps, the set is 543, and the line is 179... Any ideas?

Thanks!

 

[curlycord]

Did you program the received digits?

=----(((((((((()----=
curlycord

http://www.curlycord.com

 

[Computrtutr]

IIRC< I set the receive digits to 6543.... unless you mean the number of digits received, which is 4 (telco sends 3, but other working phones use 4)

 

[Dasheen]

What happens when u call DID?

 

[Computrtutr]

The call goes to the front desk- the extension does not ring at all.

 

[curlycord]

Feature * o the line appearnce at X6543 and make sure its line 179
Make sure it assigned to ring (App&Ring) as well and not just appear.

=----(((((((((()----=
curlycord

http://www.curlycord.com

 

[Computrtutr]

At this point, I have the correct appearances and rings set. I might be having a phone problem (i.e. the handset itself might be bad?). I copied a set that worked correctly, copied a line that worked correctly, assigned the line to the set... and still no joy. I did however discover a rats' nest of assignments, redirects, misnamed items, and other issues. I think I'll get a real expert in to make this work and document the system to get this straightened out.

 

[luv2ski]

in programming make line 179 private to ext 543. then try again.This will remove every occurence of line 179 except to ext you assigned.

6 months until ski season starts...sadly i must resign myself to the warmer weather"this will include a normal 8-5 work day, 5 days a week"