Is there a way to take one of the DID's and have it be a "backdoor" voicemail access? I would like to be able to access voicemail without someone picking up the phone and transferring me to 770.
You could renumber an adjunct to one of your DID's and then put it in cover group 30. Then in the voicemail assign the auto attendant to the adjunct number. Then when you dial in on the DID you get the auto attd and then press *7 and ext# and Pass #. There may be a better way and i am sure someone will post it. You could also renumber a calling group and overflow it to the voicemail.
After you renumber the adjunct to a DID number, go into extensions, scroll down to cover delay, and change the group cover to 1 ring - makes it quicker for incoming callers.
Renumber the voicemail calling group to the DID that you want to use. Whan you call it, the auto attendant will answer. Internally, any buttons that are set to call voice mail will automatically change to the new number, only users that pick up an SA button and dial the v.m. group will need to learn a new number.
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.