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Did can only be answered at one extension at a time

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Crowtalks

Technical User
Mar 19, 2005
1,523
US
CS1000e 5.5 PRI

Customer has a did that is built as a seven digit DNS. I have that DN set ascr to several extensions, but if someone answers it all other callers get a disconnect message until the number is idle again. How do I set it where it can be answered multiple times?

Jim

"If I had known it would turn out like this, I would have become a locksmith" Albert Einstein

NCSS, NCTS, NCTE, CS1000E, Call Pilot
Avaya IP Office
Mitel 3300 Advanced, 5000, SX200, NuPoint, MiCollab, MBG
 
Never mind...brain fart. DNs were set as SCR instead of MCR

Jim

"If I had known it would turn out like this, I would have become a locksmith" Albert Einstein

NCSS, NCTS, NCTE, CS1000E, Call Pilot
Avaya IP Office
Mitel 3300 Advanced, 5000, SX200, NuPoint, MiCollab, MBG
 
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