Dear All,
i'm having a problem at one of my client site. he has DID range with some of them not assigned and wanted the caller to hear an announcement saying that this number is not a valid number.
i simply went to the DID/ISDN intercept Treatment and added an announcement XXXX
the issue is that when i dial from outside to one of the unassigned numbers it only keeps ringing and from the trace side
Ring announcement XXXX
the announcement is working internally fine but when dialed from outside is just Ring
can someone help ???
i'm having a problem at one of my client site. he has DID range with some of them not assigned and wanted the caller to hear an announcement saying that this number is not a valid number.
i simply went to the DID/ISDN intercept Treatment and added an announcement XXXX
the issue is that when i dial from outside to one of the unassigned numbers it only keeps ringing and from the trace side
Ring announcement XXXX
the announcement is working internally fine but when dialed from outside is just Ring
can someone help ???