Technical help guy
Vendor
Hi,
Wondering if this can be done....or how... probably be over my head...too involved? re-design? etc.
Migrating from Nortel to Mitel....
Currently we are able to dial 4 digits from the Nortel to the Mitel using cdp. fyi if it matters, Mitel extensions have a 6 in front of them. ie Nortel x1234, Mitel extension 61234.
Thousands of phones have already been migrated and working fine.
However, a situation came up this week where another nortel location cannot dial a mitel phones using their usual access code. They would dial 7 digits from their location. ie 886-xxxx. Obviously no problem to a Nortel phone. But not to a Mitel phone. They shouldn't need to know if it is a phone already migrated to Mitel or not. They are just trying to dial a number that is physically at our location regardless of Nortel or Mitel.
Trying to find out how or if this can be done, or, it may be a whole new design etc? would totally change their dialing plan? too in depth?
Regards