dialing from call log (how to add 9 and/or 91)

[jsjungle]

I have an issue with dialing from the incoming call log (when I have missed a call). The reason is because my system requires a 9 to dial an outside line and incoming caller ID doesn't have a 9 in front of it.

Has anyone put in shortcodes to make this work? I am looking to be able to dial both local and LD numbers if possible.

The system is on 4.1. IP500. 5420 and 5410 phones.





Great works are performed, not by strength, but by perseverance.
-Samuel Johnson

 

[kwing112000]

you can add a prefix on the line. It will insert what ever you put in on the calls and make it so you can dial out.

 

[jsjungle]

so if I add a 9 I can get local, but what about LD, I'm assuming I can't accomplish both...?





Great works are performed, not by strength, but by perseverance.
-Samuel Johnson

 

[kwing112000]

you could try and add 9 and 1 or you could play with the short codes to get it to work. You could add codes like this if it is a local number

9504xxxxxxx
dial
N
line of PRI

THis will only send the x's out. you would need to do this for all the local.

 

[mmy1981]

Can't you add it to:
line -> prefix, national prefix and international prefix ?

Or do you need a different prefix to dial for a long distance call?