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dialing access code

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syss

Technical User
Aug 31, 2009
9
US
I have a nortel system that is not sending out the number 8 when entering an access code. I did a trace and i can see the numbers being dialed but it doesn't go through when there is a number 8 in the code. This is also the case with vm access. If there is a 8 in the pin it doesn't recognize it, otherwise it works fine. Any suggestion...?
 
Is this for all phones or just 1 phone? If all - you might start by looking for TDS errors in the midnight routines. If one phone, replace it.
30n30w
 
all the phones. i try what you suggested and let you know...
 
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