Dial Intercom Groups, what is this?

[Brutus82]

Silly question, what is "Dial Intercom Groups"? I'm in OTM and ran this report and saw 6 extensions in the report. I'm an NEC tech thrown into Nortel world (Slowly starting to like it) and was wondering what this is.

Thank You and have a great weekend!

 

[GHTROUT]

Dial Intercom is a feature used to call internally only. The point of it is shorter dialing to-from a small predefined group (like a department vs. the whole PBX).

It can also bypass Call Forward All Calls and can be defined as "voice call" where it rings once and cuts through to the speaker.




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[mexitele]

mostly for executives or secretarys a secondary station to station talk path for annoucement of the call on hold or information without calling his extension intercom's are 2 digit calls.

 

[telebub]

Dial Intercom Groups are groups that phones can be a part of to allow 2 digit dialing for groups with 10 or more members and single digit dialing for groups with less than 10 members. It also allows for the sets to use a voice call for intercom. The Features and Services Fundamentals Guide, Book 3 of 6 details this features operation and implementation.

War Eagle!!

 

[Brutus82]

So when person uses this they can perform like a Voice Call over the called party's speaker, or can the caller use this to hit the speaker on everyone in the group at the same time?... or none of the above?

 

[GHTROUT]

Dial Intercom is a one to one connection. However, "Group Call" can call up to 20 internal numbers at once. But it cannot cut through to the speaker automatically.


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[telebub]

Your 1st option. They can press the dial intercom button, enter the member number of the station they wish to call, and that will voice call the station for them to talk over the speaker. It doesn't call all sets in the group at one time.

War Eagle!!

 

[GHTROUT]

So, there is no Page feature in other words. You are able to get Page-to-Phones to work on some VOIP configuration.


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[Brutus82]

Thanks guys for all the info, that clears that up. Man you guys respond quick in here by the way. On the NEC forum they're also good but, little slower response. Again thank you.