Dial Hotline Number after time

[BlackSmurf]

Hy,

is it possible to dial a predefined number after time?

A user picks up the handset and can dial as normal. Only when he didn't dial any number this predefined number should be dialed after x seconds.

Thanks in advance

 

[amriddle01]

No, you can't

 

[hairlessupportmonkey]

LOL - sounds dodgy - just get the call centre manager to hand out pink slips for staff that dont want to dial!

ACSS - SME
General Geek

 

[BlackSmurf]

hehe lol. No it's just just for security reasons. e.g. helpless people.

 

[hairlessupportmonkey]

you can do it, but you cant really get a delay on it. Its lift the handset and dial straight away

ACSS - SME
General Geek

 

[AACon]

If they have vmpro you could.

Have the hotline/hotphone dial a vm module.
(?D\VM Collect\"module1")
In the module, but an option for timeout (x seconds), and an option for $.

Send the $ to a $KEY transfer, and the timeout to reception or whomever.

Dodgy though...relies on a vmpro channel open

-Austin
ACE: Implement IP Office

 

[TouchToneTommy]

If you could get by with a single line set, Viking Electronics makes Hotline Dialers that could serve the purpose.

 

[BlackSmurf]

AACon that's exactly what I thought too but it did't work.

The timeout (in menu) transfer works fine. But the $ option takes me back to the menu. I testet it with an announcement in the menu.

It seems that my digits are not recognized

 

[AACon]

eh...do you have your $ linked to a transfer with a destination of $KEY?

Maybe put an option of 1 in there with a pre-defined transfer to an external number to see if it takes the the digit. watch monitor to see if it sees your digits as well. I mean it *should* work. I've never personally tried it.

Dagnabbit, I need to get a demo kit in here to try these things on.

-Austin
ACE: Implement IP Office

 

[BlackSmurf]

Ha it got it.

It is mandatory that the user has a shortcode
0N
dial
0N

or whatever you want to dial. Otherwise the IP Office uses ?D everytime...